Dobbins Civilian Personnel Office achieves "second-to-none" status

Published Dec. 22, 2014
By Senior Airman Daniel Phelps
94th Airlift Wing Public Affairs

DOBBINS AIR RESERVE BASE, Ga. -- For the fourth consecutive year, the 94th Force Support Squadron civilian personnel office was chosen as the Air Force Reserve Command Civilian Personnel Program of the Year for their excellence in taking care of the civilian workforce here.

It's been the same team for those four years, said Kelly Kinsey, 94th FSS human resources officer.

"We just have the right mix of people; we all genuinely care and take it personal if someone has an issue," she added.

"Everyone is a priority," agreed Vanessa Miguel, 94th FSS HR specialist. "Each situation is unique and treated as such."

Work issues can affect individuals on a personal level that has a ripple effect on how employees function, said Miguel. Taking care of people contributes to the members' professional development and often enhances efficiency of the base as a whole.

According to Miguel, the HR members enjoy meeting and working with all Team Dobbins members.

"I love the interaction with each individual and being able to provide information or assistance, whether it is communication over the telephone or in person," Miguel said. "This cannot be emulated by automation, yet."

Their group consists entirely of "fixers," Kinsey pointed out.

"We like to fix problems and take a stake in the lives of the people on Dobbins," she said.

The Dobbins HR team's reach extends beyond just taking care of the force at Dobbins.

"We also assist other AFRC bases and government agencies with their issues," said Kinsey.

This award-winning team is also a source of help for Dobbins external agencies.

They often get calls for how-to's and "have you ever run into this situation" from other installations and government agencies, she said.

"We must be doing something right," Kinsey said. "It's nice to know we are appreciated."