Citizen Developer Team Revolutionizes Manual Process, Creates Cloud-Based App
The proForce Congressional Inquiries Case Management application, launched in March 2021, streamlines and automates cases and promises to decrease the workload by 60 percent, allowing the USAF Reserve Policy Integration office (AF/REI) to more efficiently process incoming inquires. (U.S. Air Force Graphic by Anthony Burns)

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Photo by: Tony Burns |  VIRIN: 210504-F-TC996-0001.PNG