Process manager works smarter not harder
Lt. Col. Patricia Latham, 434th Air Refueling Wing process manager, speaks about the 434th Air Refueling Wing 2016 mission and vision during a newcomer’s orientation at Grissom Air Reserve Base, Ind., Jan. 10, 2015. Latham is responsible for overseeing effective process improvement efforts to ensure efficient, cost saving and compliance with Air Force instructions. (U.S. Air Force photo/Tech. Sgt. Benjamin Mota)