ROBINS AIR FORCE BASE, Ga. --
Jan. 1 was the deadline for Air Force reservists to start using myPay, the Internet method for managing pay.
If they didn’t sign up, they may find it difficult to know how much they are getting paid. The Feb. 1 leave and earning statement is the last paper copy reservists will receive through the mail. The change for Air Force Reserve Command civilian employees depends on local bargaining obligations at their units, but eventually they too are to use myPay.
Under the myPay program, people view their LES online. If they don’t have access to the Web at home or at work, they should contact their respective reserve or civilian pay offices.
To use their myPay account, reservists were supposed to activate their personal identification number by Dec. 31.
If reservists don’t have a PIN or need a new one, they can obtain a temporary PIN through their reserve pay office or the local Air Force finance office, said Mike Bilbrey, chief of the management and finance branch at Headquarters AFRC.
“These offices have ‘trusted agent’ access and can assign a PIN,” he said.
Another way to obtain a temporary PIN is by going to the myPay Website at https://mypay.dfas.mil
and selecting the “new pin” button on the homepage. It may take 10 business days from the date of the request for mail delivery of the new PIN.
In addition, reservists can ask for a new PIN by fax or mail. They need to sign their request and give their full name, social security account number, a copy of their military photo identification and a daytime telephone number.
The fax number is (216) 522-5800 or DSN 580-5800. The mailing address is:
DFAS-Cleveland/Code PMMCCA, Attn: myPay, 1240 East 9th Street, Cleveland OH 44199-2055.
The new temporary PIN will contain the last five digits of the person’s social security account number.
People should wait at least two business days before using their PIN if they got it by fax and four days if by mail. They will not receive confirmation that their PIN has changed.